Arsenal have announced their latest figures regarding the action taken against abuse and discrimination in the Emirates Stadium and online. 17 supporters have been banned for abusive and discriminatory behaviour during the previous campaign.
11 of these fans were banned for offensive behaviour inside the ground, which included: three for assault, three for sexual language/harassment, two for racism, two for public order offences and one for antisocial behaviour. Of the six online offences, these included: three for death threats, two for homophobia and one for abuse.
The club continues to work with data science company Signify Group, which uses a Threat Matrix service to support the club’s attempts to tackle the ongoing issue of online abuse. The evidence suggests that the system is indeed working.
The offences the club are recording are showing a year-on-year decrease too. In 2022/23, the club banned 31 supporters and in 2023/24 24 fans were banned which, as mentioned, has now dipped to 17.
The problem is far from over and last season in particular highlighted some worrying examples. Kai Havertz and his family were exposed to some horrid abuse following the defeat to Manchester United in the FA Cup, and, thankfully, there were consequences for the actions of some of those involved.
Sadly, social media remains rife with abuse that, with the protection of anonymity it provides, little can be done about the vast number of cases. However, in the stadium, it is good to see these instances is on the decline.
Arsenal managing director, Richard Garlick, said: "Abusive and discriminatory behaviour has no place at our club. Whilst we know that it often comes from a small minority, that will not stop us from acting against abusers who are identified as Arsenal season ticket holders or members and escalating these incidents to law enforcement where appropriate.
"We will continue to take swift and decisive action to tackle abuse of any kind as we continue to build a home where everyone feels safe and welcome."
Arsenal supporters are encouraged to use the club's anonymous 'See Something, Say Something' service by texting "Foul" to 67777 together with a description of the incident and location where it is taking place (such as the block, row and seat number). The service protects supporters' anonymity should they feel uncomfortable speaking to stewards publicly.
This article contains affiliate links, we will receive a commission on any sales we generate from it. Learn more